Shipping & Return Policy

SHIPPING INFORMATION

 We offer delivery throughout the United Kingdom and worldwide.

Shipping information is noted on each product page. 

  1. Made To Order/CUSTOMIZE/ Pre-order pieces take 6-8 weeks to be delivered.
  2. ReadyToShip pieces typically within 7 business days in Uk and 7-14 business days for international shipping.
  3. You can find the exact timeframe of each outfit or accessory listed in the description.

DELIVERY METHOD:

 UK Standard Delivery: Within 5 business days

 UK Special Delivery: Within 1-2 business days

 International Delivery: Within 7-14 business days

 

SHIPPING CHARGES UP TO 500G :

UK Standard Delivery: £4.95 (1-5 working days)
UK Special Delivery: £7.95 (1-2 Days)
International Delivery: Europe £13.95

World Zone 1: Africa, Asia, North America, South America: £25
World Zone 2: Australia, New Zealand, Singapore and other regions: £25


DELIVERY INFORMATION:

 

Please Note: VAT, duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery. Shipping Charges are based on shipping destination and weight of your parcel. Shipping companies determine shipping charges based on the package weight, customs clearance and various other factors. We are unable to advise the duty amount.

 

RETURN POLICY

Made to Order / CUSTOMIZE (Final Sale)

Most of our items are made-to-order and pre-order as we do our part to be a sustainable, low waste company. Since these items are made especially for you, they are not eligible for returns or exchanges and are final sale.

If there is a serious issue, please contact our team within 48 hours of receipt with comprehensive details along with images of the product delivered and we will do our best to resolve info@theshreedesignz.com Please note we are not able to assist after 48 hours.
Please note saris with unstitched blouses are final sale.
LIST OF NON-RETURNABLE ITEMS
  • Made-to-order/ CUSTOMIZE clothing
  • Pre-order
  • Final Sale Items
  • Made-to-measure clothing
  • Accessories 
  • Made to Order Sale items
  • Orders placed using store credit
  • Saris with unstitched blouse

    •  

    LIST OF RETURNABLE ITEMS (In the UK, only)

  • Ready to Ship Items (unless stated otherwise)

    •  

    "Ready to Ship", please contact our  team at info@theshreedesignz.com within 48 hours of receipt with your order number and reason for return. We will provide you with a return label. Your purchase should be delivered back to SHREE DESIGNZ within 7 days of receiving your order, if not we will return the item back to you. 

    Items must be unused, unworn, in the original packaging, with the original tags and security tags attached. We reserve the right to reject any items which do not follow these guidelines. All shipping costs are non-refundable . We are not liable for any damages caused to the product during transit.